CALMRA, Inc. has contracted with Confluent for our IT services since 2003. Even though we are a smaller agency, Doug and Jason have always been attentive to our needs – usually responding the same day. They are only a phone call or email away when we have questions about software, compatibility issues, viruses, etc. When I was purchasing new computers and a server for the entire office, Jason’s expertise was invaluable and he patiently answered all of my questions leading me to a great outcome with our new system. I especially appreciate the fact that they are able to explain things clearly – even to those of us with very limited IT knowledge. I couldn’t handle our IT needs without Confluent and their personal service.

- Danna Zacharek
Director of Operations
CALMRA, Inc.

As a Trade Association, our connection to the internet and the ability to have functioning technology is a must. We are constantly sending and receiving emails from Association members, Congressional members and staffers as well as keeping up-to-date with the news on the Hill. Our corporate headquarters is not local and we do not have on-site IT staff. So if we have any issues that cannot be done over the phone, Jason Hedges from Confluent is our go-to guy.

He has been working with us for approximately seven years and has always been extremely professional and spot on with his work. We can always rely on Jason to get the job done right the first time. Jason works in a timely manner and is personable. As a whole – the office continues to depend on the services of Jason and Confluent will in the years to come.

- Portland Cement Association, Washington, DC

As a Casework Manager for a U.S. Congressional District Office, I had among my tasks the role of computer operations manager. Having a limited knowledge about computers, I relied heavily on Jason Hedges at Confluent to help me resolve our office computer issues. Jason very patiently and diligently walked me through simple procedures; however when the task became too complex, he signed on to our computers and very efficiently and quickly resolved the problems.

Our office had, in the past, contracted with larger national companies for our computer support work. We found that when we switched to Confluent, our service became much more personalized and readily available. Unlike the larger companies, Jason and his associates were always available to assist us. Jason also took the time to work with the House of Representatives and the other data base technical support staff to solve intricate issues. When our computers or laptops crashed, we sent them to Confluent and received them back in record time.

My Congressional member was not reelected, and as a retiree, I no longer have to deal with office computers. I highly recommend Confluent and Jason Hedges, a computer guru.